Kate Walker Training LLC Return Policy
We hope our Workshops, Products, Memberships, and E-Goods meet your expectations!
Products are defined as items received via shipping (like a book or a shirt)
There are no refunds on products. If an e-good does not meet your expectations contact us at firstname.lastname@example.org so we can facilitate an exchange.
E-goods are defined as:
– items that are downloaded after purchase (like paperwork)
– items you consume (use, attend, read, watch) in the moment or stored to watch later at your convenience (like online courses)
– items whose content is archived, is not happening in real time, and/or was created at an earlier point in time
All sales of products and e-goods are final.
Memberships can be cancelled at any time. Cancellations will take effect at the next billing date. There are no refunds for early cancellations.
You can’t have two memberships at the same time. If you decide to switch back and forth between memberships you’ll need to pay the initial sign up fee again.
Workshops are defined as live events, courses, and workshops are defined as any presentation you will attend in real time, either in person or via webcam.
Room size is based on attendance numbers so refunds are limited.
Please see Terms and Conditions for live events/course/workshop policies.